Atención Ciudadana

• Service requests
  • Claims
  • Reports (denounce)
  • Consultations
  • Complaints, suggestions, and compliments
  • Public Information Access Requests (Law N°20.285)
• Service areas
• General service forms
  • Claim form
  • Report (Denounce) form
  • Query form
  • Complaints, suggestions & compliment form
  • Sistema de Gestión de Solicitudes de Acceso a la Información (Ley N°20.285)
• Citizen bill of rights
• Claim statistics
• Glossary
• Frequently asked questions

Service requests

Complaints, suggestions & compliments

The Superintendence of Casinos (SCJ) acknowledges your complaints, suggestions and compliments regarding the service provided by this organism. 

The SCJ assures you that the information provided shall be confidential and shall only be used to improve the quality of our service.

Formulario de quejas, sugerencias y felicitaciones